Last Updated: January 4, 2026

Company Name: JINCHAN DIGITAL TECHNOLOGY LTD.

Address: TC-ABO LUMINOUS HOUSE, 300 SOUTH ROW MILTON KEYNES ENGLAND UNITED KINGDOM MK9 2FR

Email: service@mail.tozkivlore.com

1. Ordering & Payment

Q: What payment methods do you accept?

A: We accept VISA, Mastercard, American Express, and Klarna.

Q: Is my payment secure?

A: All payments are encrypted with SSL and comply with PCI DSS security standards. We never store sensitive credit card information.

2. Shipping & Logistics

Q: How long will it take for my order to arrive in the UK?

A: Orders will be processed within 1-2 business days and delivered within 5-7 business days. We offer tracking services.

Q: Do I need to pay customs duties?

A: According to customs regulations, all import duties are borne by the buyer. Taxes and fees are included in the product price.

3. Returns & Exchanges & After-Sales Service

Q: How do I return or exchange goods? A: Returns and exchanges are accepted within 14 days of receipt (unused items only). Please contact customer service.

4. Products and Quality

Q: Do your products meet quality standards?

A: All products undergo rigorous testing and meet international safety standards.

5. Customer Service

Q: How do I contact customer service?

A: Please send an email to service@mail.tozkivlore.com

Q: Does customer service offer English support?

A: We offer English-speaking customer service. You can also contact us via email.