Last Updated: January 4, 2026
Company Name: JINCHAN DIGITAL TECHNOLOGY LTD.
Address: TC-ABO LUMINOUS HOUSE, 300 SOUTH ROW MILTON KEYNES ENGLAND UNITED KINGDOM MK9 2FR
Email: service@mail.tozkivlore.com
Thank you for using our products and services. We understand the importance of personal data security and privacy protection, and are committed to strictly complying with relevant laws and regulations to ensure the safe, complete, and legal use of your personal information. This Privacy Policy details how we collect, use, store, and protect your personal information, as well as your rights regarding your personal information. Please read and understand this Privacy Policy carefully before using our services.
1. Personal Information We Collect
To provide high-quality home furnishing products and related services, we may collect the following personal information related to you:
Identity Information: Such as your name, used to confirm your identity and associate orders.
Contact Information: Email address (our customer service email: service@mail.tozkivlore.com), shipping address, etc., used for order communication, logistics and delivery, and after-sales service.
Order Information: Such as the type and quantity of products you purchased, payment amount, order number, etc., used for order processing, transaction verification, and after-sales support.
Other information you provide: This includes information you voluntarily submit when contacting customer service or providing feedback, used to respond to your needs and resolve any issues.
2. Purpose of Personal Information Use
The personal information we collect will only be used for the following lawful purposes:
Completing product sales transactions: This includes processing your orders, arranging logistics and delivery, and completing payment settlements.
Providing after-sales service: This includes order tracking, logistics tracking, product returns and exchanges, problem consultation and resolution, etc. You can contact us for after-sales service via our customer service email address service@mail.tozkivlore.com. Our customer service hours are Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00).
Optimizing products and services: We will analyze your needs based on your purchase history, consultation feedback, and other information to provide better product recommendations, while optimizing our product categories, service processes, and user experience.
Complying with laws and regulations: For example, retaining transaction records as required by law and cooperating with regulatory agencies in compliance checks.
3. Storage and Protection of Personal Information
Storage method and duration: We will use encryption and other security technologies to store your personal information. The storage period will be reasonably determined based on legal requirements and business needs. After the necessary storage period, we will delete or anonymize your personal information in accordance with the law.
Security Protection Measures: We have established a comprehensive information security management system, equipped with professional protective equipment and personnel, and strictly limit access to personal information to prevent its leakage, alteration, loss, or misuse.
Third-Party Storage Restrictions: We will not arbitrarily entrust your personal information to third parties for storage. If, for business needs, we must entrust a third party to process your personal information, we will strictly review the third party's qualifications and sign a confidentiality agreement, requiring them to protect your personal information in accordance with this Privacy Policy and relevant laws and regulations.
4. Sharing and Disclosure of Personal Information
We promise not to actively share, sell, or rent your personal information to any unrelated third party, except in the following circumstances:
With your explicit consent: For example, if you authorize us to share your information with a specific third party.
Necessary to complete a transaction or provide services: For example, sharing your delivery address, name, and phone number with a logistics provider to complete product delivery, or sharing necessary order information with a payment institution to complete payment settlement.
To comply with legal requirements or judicial orders: For example, to disclose personal information in accordance with lawful requests from courts or regulatory bodies.
To protect our legitimate interests: If you breach the purchase agreement or infringe upon our legitimate interests, we may disclose relevant information to protect our interests.
5. Your Personal Information Rights
You have the following personal information rights, and we will provide you with convenient ways to exercise them:
Right to Inquire and Correct: You have the right to inquire about your personal information and order details. If you find any errors, you can contact us through customer service for correction.
Right to Erasure: If you believe that the personal information we have collected or your order information is incomplete or inappropriate, you can request that we erase your personal information.
